Shipping & Delivery Policy With Free Worldwide Shipping

Leather Unit
418 Broadway Ste N, Albany, NY 12207, United States

• Email: support@leatherunit.com
• Phone: +1 (626) 606-3119
• Live Chat: Available 24/7 at LeatherUnit.com
• Business Hours: Monday–Saturday, 9:00 AM – 6:00 PM EST

Leather Unit processes orders within 1–3 business days, Monday through Friday excluding US holidays.

• Orders placed on weekends or holidays are processed on the next business day.
• A shipping confirmation is emailed after the order has been dispatched.
• Processing can take longer during high-demand periods such as Black Friday, Cyber Monday and major holiday seasons.

Leather Unit provides FREE standard shipping worldwide with no minimum order requirement.

The standard shipping charge is $0 for supported destinations in the United States, Canada, United Kingdom, Europe, Australia and the rest of the world.

Free worldwide shipping applies to the standard shipping service. Any optional premium, upgraded or expedited service that may be offered separately can have different pricing or availability.

Estimated standard delivery times after shipment are:

• United States: 5–10 business days
• Canada: 7–14 business days
• United Kingdom: 7–14 business days
• Australia: 10–18 business days
• Europe: 10–18 business days
• Rest of World: 10–20 business days

These are estimates rather than guaranteed arrival dates. Customs clearance, carrier conditions, weather and seasonal demand can affect delivery.

After an order ships, Leather Unit emails a tracking number that can be used on the relevant carrier website.

• Tracking information is normally available within 24–48 hours after shipment.
• If tracking has not updated within 3 business days of the shipping confirmation, contact support@leatherunit.com with the order number.

Leather Unit uses trusted domestic and international carrier networks.

The current policy lists carriers including:

• United States: USPS, UPS and FedEx.
• International: USPS Priority Mail International, DHL and FedEx International.

The carrier used for a specific order can vary based on destination, parcel type, service availability and fulfillment routing.

Free worldwide standard shipping does not automatically remove customs, import or tax obligations imposed by the destination country.

• International customers are responsible for customs fees, import duties and taxes where those charges apply.
• These government or customs charges are separate from Leather Unit's free standard shipping charge and product price.
• Leather goods can be subject to different duty classifications depending on the destination.
• Leather Unit is not responsible for delays caused by customs clearance.

Lost package: If the parcel has not arrived within the estimated delivery timeframe, contact support with the order number. Leather Unit will investigate with the carrier and work toward a resolution, which may include replacement or refund where appropriate.

Delayed package: Delivery can be delayed by customs clearance, weather, carrier disruption or high-demand periods. Leather Unit will assist with tracking and resolution even where the cause is outside its control.

Damaged package: If the order arrives damaged, contact support within 48 hours of delivery with the full name, order number and clear photographs of the damage.

Customers are responsible for providing a correct and complete shipping address at checkout.

• Leather Unit is not responsible for a package delivered to an incorrect address supplied by the customer.
• Address corrections cannot be guaranteed after shipment.
• If an address needs to be changed before shipment, contact support as quickly as possible.

Orders can be cancelled or modified before shipment only.

• Once an order has shipped, it cannot be cancelled or modified.
• Contact support@leatherunit.com as soon as possible if an order change or cancellation is needed.

Return, replacement and refund requests are governed by the Leather Unit Refund & Return Policy.

The current return policy states that qualifying return, replacement and refund requests must be initiated within 30 days of delivery, subject to the policy's eligibility rules and exclusions.

The current policy states that eligible European Union consumers may withdraw from a purchase within 14 days of receiving the order, without giving a reason, subject to the stated statutory exceptions.

Customers can contact Leather Unit by email, phone or the available online order portal. The current policy describes refunding eligible payments using the same payment method and lists exceptions for custom-made, personalised, made-to-measure, certain sealed, used or altered goods.

Return shipping is paid by the customer unless the item is defective or Leather Unit made an order error.

For shipping and delivery questions, contact:

• Email: support@leatherunit.com
• Phone: +1 (626) 606-3119
• Live Chat: Available 24/7 on LeatherUnit.com
• Hours: Monday–Saturday, 9:00 AM – 6:00 PM EST
• Address: 418 Broadway Ste N, Albany, NY 12207, United States